Privacy Policy

Last updated: 20/01/2026

1. Introduction

The company OGNJEN OBRADOVIĆ PR AGENCIJA ZA PROMET NEKRETNINA I KONSALTING PACTUM BEOGRAD (hereinafter: the "Agency", "we", "us") is aware of the importance of protecting personal data. We process your personal data in accordance with the Personal Data Protection Law of the Republic of Serbia ("Official Gazette of the RS" No. 87/2018, hereinafter: the "PDPL").

This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have regarding your data.

By using this website, you confirm that you have read and understood this Privacy Policy.

2. Key Terms

In accordance with the PDPL, the following terms are used:

• Personal data — any information relating to a natural person whose identity is determined or identifiable (name, email, phone, etc.)
• Data processing — any action performed on personal data (collection, storage, use, deletion, etc.)
• Controller — a legal entity that determines the purpose and means of data processing (in this case, the Agency)
• Data subject — the natural person whose data is being processed (you, as the website user)

3. Controller Information

The controller of your personal data is:

OGNJEN OBRADOVIĆ PR AGENCIJA ZA PROMET NEKRETNINA I KONSALTING PACTUM BEOGRAD
Address: Adresa: Španskih boraca 32a, Novi Beograd 11070
Tax ID: 114919387
Company Registration Number: 67954521
Email: [email protected]
Phone: +381606909070

The Agency is registered to perform real estate brokerage activities in the sale and lease of real estate.

4. What Data Do We Collect?

4.1. Data You Provide Directly

Through the website contact form, we collect:

• First and last name
• Email address
• Phone number
• Subject and content of the message

You provide this data voluntarily when you contact us with an inquiry related to buying, selling, or renting out real estate.

4.2. Data Collected Automatically

When you visit the website, certain technical data may be collected automatically:

• IP address
• Browser type and version
• Operating system
• Pages you visited and time of visit
• Referral source to the website

We collect this data through cookies and analytics tools (Google Analytics) in order to improve user experience and analyze website traffic.

5. Purpose of Data Processing

We use your data solely for the following purposes:

• Responding to your inquiry — to respond to questions sent via the contact form
• Communication regarding real estate — to contact you regarding brokerage services you are interested in
• Providing brokerage services — if you enter into a brokerage agreement with us
• Improving the website — traffic analysis to enhance content
• Legal obligations — fulfilling legal obligations when necessary

6. Legal Basis for Processing

We process your personal data based on:

• Your consent — by submitting the contact form, you consent to the processing of data for the purpose of responding to your inquiry. You may withdraw your consent at any time.
• Performance of a contract — when you enter into a brokerage agreement with us, processing is necessary to perform contractual obligations
• Legitimate interest — for analytics and website improvement
• Legal obligations — when processing is necessary to comply with the law

7. Sharing Data with Third Parties

We do not sell, rent, or share your data with third parties for marketing purposes.

Data may be shared with:

• Technical service providers (hosting, technical support) who are bound to confidentiality
• Google Analytics — for anonymized traffic analysis
• Competent authorities — only when legally required

Important note: Any sharing of your information with third parties in the process of buying, selling, or renting out real estate (attorneys, notaries, banks, etc.) is carried out exclusively with your prior consent and after direct contact with you. Through the website, data is not automatically forwarded to anyone.

8. Cookies

Our website uses cookies — small text files stored on your device.

Types of cookies:

You can set your browser to refuse cookies or to notify you when a cookie is being sent. Please note that some website features may not work properly without cookies.

9. Data Retention Period

We retain data collected through the contact form for as long as necessary to process your inquiry and any subsequent communication, and no longer than 2 years from the last contact, unless legal obligations require a longer retention period.

In case a brokerage agreement is concluded, we retain data in accordance with statutory retention periods for business documentation.

10. Your Rights

In accordance with the PDPL, you have the following rights:

• Right of access — you may request information on which of your data is being processed
• Right to rectification — you may request correction of inaccurate data
• Right to erasure — you may request deletion of your data ("right to be forgotten")
• Right to restriction of processing — you may request restriction of how your data is used
• Right to object — you may object to the processing of data
• Right to data portability — you may request transfer of your data in a structured format
• Right to withdraw consent — you may withdraw consent at any time, without affecting the lawfulness of processing prior to withdrawal

To exercise any of these rights, contact us at: [email protected]

You also have the right to file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (www.poverenik.rs).

11. Processing of Data of Persons Under 18

Our services are not intended for persons under 18 years of age. We do not knowingly collect data of minors. If we learn that we have collected data of a minor without the consent of a parent or guardian, we will take steps to delete such data.

12. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. The website uses SSL encryption for secure data transmission.

13. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy from time to time. All changes will be published on this page with an updated date. We recommend that you periodically review this page.

14. Contact

For any questions regarding the protection of your personal data, you may contact us:

OGNJEN OBRADOVIĆ PR AGENCIJA ZA PROMET NEKRETNINA I KONSALTING PACTUM BEOGRAD
Email: [email protected]
Phone: +381606909070
Address: Adresa: Španskih boraca 32a, Novi Beograd 11070

Thank you for your trust.